The Old Rectory,
Phone: 01672 564938
Barnabas Aid is committed to respecting your privacy and ensuring the personal information you have entrusted to us is processed in accordance with the Data Protection Act 1998 (DPA), the Privacy and Electronic Communications Regulations 2003 (PECR) and the General Data Protection Regulation 2018 (GDPR). We will never pass on your details to another charity or organisation who could contact you or add you to their mailing lists.
How and What Personal Information We Collect
We collect personal information directly from you, and no one else, when you make the decision to donate or sign up to receive our mailings. We also periodically run petitions, for people to sign. If you signed a petition, the information you have opted in to provide will be used to keep you informed of Barnabas Aid’s wider work unless you have opted out of receiving these updates from us. The personal information we collect:
- Personal identifiers such as your title and name, we will not collect your date of birth;
- Contact details including your postal address and postcode for physical mailings, or your telephone number and email for electronic communication;
- Financial information such as your bank details if you have set up a direct debit, standing order, or other means of regular giving to Barnabas Aid. All credit or debit card details are destroyed once a one-off donation has been processed;
- Whether you are a UK taxpayer; and Records of your contact with us.
We will never “cold call” our supporters. We only use your telephone number if we need to follow up on a donation issue or other query, or if there is an issue with an order that you have placed with us. We only ever request information that is necessary and that does not constitute an invasion of your privacy.
Sensitive Personal Data
The Data Protection Act recognises some information as ‘sensitive personal data’. This includes, but is not limited to, information regarding your age, financial status, race or ethnic origin. We deliberately do not ask you for this information as we do not carry out any kind of wealth screening and we do not hold any data that is not necessary for our purposes.
All your information submitted via our website will be transmitted in a secure fashion. We use Secure Sockets Layer (SSL) software, which encrypts any sensitive information you input. For example if you make a card donation online, the card number and your contact details are encrypted and sent to the appropriate card company.
Why We Collect Personal Information
There are various reasons why we need to collect personal data including the following:
- To process donations;
- To reclaim the tax on any Gift Aid eligible donations;
- To keep you informed about our work by post and/or email;
- To send you resources that you have ordered; and
- To send you an annual giving and Gift Aid summary.
We try to keep you, with your permission, informed and up-to-date regarding our work, the issues faced by the persecuted church worldwide and how your support is making an impact. This could include sending you magazines, special appeals, email updates and information for prayer. Your prayers for our work and for our persecuted brothers and sisters are extremely important and so we do not require a donation in response to us sending you this information on a regular basis.
Postal marketing: we send our magazines and postal updates to our supporters unless or until you notify us that you would prefer not to receive this information by post.
Email marketing: we ask you for your email address so that we can keep you more up-to-date with the current needs around the world. We will keep you informed until you unsubscribe from our email mailing list (which can be done by clicking on the link in the email itself).
Telephone marketing: unlike many other organisations, we will never cold call you and we will only ever make a note of your phone number, supplied by you, in order that we can resolve an issue or follow-up on a query that you have raised.
Barnabas Aid is fully committed to respecting your choice to receive marketing communication. You can update your permission and contact preferences at any time by contacting us at the above address and phone number.
Who We Share Your Information With
Barnabas Aid is a global partner of Barnabas Aid International. Barnabas Aid will only share personal information, which is either consented to, or necessary to fulfil its obligations with Barnabas Aid International.
Barnabas Aid may also share you your personal information with trusted third parties, such as our printers, where it is necessary to provide products you have requested, such as receiving our magazine by post. In situations like this, we demand the third parties to have written contracts, which obligate them to process your personal information only on our instruction, securely and in accordance with applicable data protection and privacy laws.
Fundraising is essential for Barnabas Aid to make a difference to the lives of our persecuted and suffering brothers and sisters. We endeavour to be transparent, open, efficient and ethical in the way we raise funds and in the manner in which we contact supporters.
Barnabas Aid is registered with the Fundraising Regulator, and fulfils all its requirements.
We raise funds from:
- appeals through our own literature such as the Barnabas Aid magazine, which is sent to people on our mailing list and distributed at church meetings;
- appeals via emails sent to people on our email list;
- appeal leaflets in other carefully selected Christian publications; and appeals on our website and on social media.
- cold call people or our supporters;
- have street collections;
- use external fundraising organisations;
- conduct research to gain better understanding of our supporters; or use third-party research organisations which provides general publicly available information about our supporters.
- You can contact us at any time to opt out of receiving information from us and we will stop mailing you as soon as we receive your request. Please note that you may still receive some printed material if the next mailing is already being processed at the time your request is received.
The Data Protection Act (DPA) and General Data Protection Regulation (GDPR) give you the right:
- To request from us in writing all of the personal information that we hold about you;
- To correct or update your personal information processed and held by Barnabas Aid;
- To be removed from our mailing lists (please note that we have up to 28 days to comply with a request not to receive postal mailings); and
- To withdraw your consent for your data to be used unless there is an over-riding need for us to keep the data, for example for tax purposes being subject to HMRC and audit requirements.
Information to Improve Our Site
We collect web statistics automatically about your visit to our site based on your IP address. This information is used to help us track what people are reading on the site so that we can improve it. We do not use this information to identify you as an individual and you will remain anonymous, unless you are asked to identify yourself when completing a form to receive our free materials and/or when completing an online transaction.
Changes to this privacy notice
Barnabas Aid will review this privacy notice regularly and may update it at any time. Please do check this privacy notice from time to time. If there are any significant changes in the way we process your personal information, we will ensure it is prominently displayed on our website and/or send you a notification.